Operations
The Core of the Company
What do we do?
Prioritize our customers
We create, innovate, and automate our systems to provide best in class healthcare services, from booking to results.
Nurture relationships
From our Customer Service down to our Healthcare professionals, we put our customers at the heart of everything we do.
Open Positions
You just might be who we're looking for!
Operations Licensed Medical Technologist
Responsibilities:
Conduct specimen collection activities for home service clients as scheduled.
Inspect collected specimens based on the established guidelines for specimen suitability and viability.
Monitor specimen collection materials for availability and sufficiency.
Maintain laboratory request forms and other documents.
Maintain specimen collection kit, centrifuge, storage space and waste disposal.
Observe proper health & safety protocols at all times.
Requirements:
3 years work experience
Experienced in both phlebotomy and COVID19 swabbing for all age profiles (pediatric - geriatric patients)
HIV / BLS training are an advantage
Operations Licensed Nurse Phlebotomist
Responsibilities:
Conduct specimen collection activities for home service clients as scheduled.
Inspect collected specimens based on the established guidelines for specimen suitability and viability.
Monitor specimen collection materials for availability and sufficiency.
Maintain laboratory request forms and other documents.
Maintain specimen collection kit, centrifuge, storage space and waste disposal.
Observe proper health & safety protocols at all times.
Requirements:
3 years work experience
Experienced in both phlebotomy and COVID19 swabbing for all age profiles (pediatric - geriatric patients)
HIV / BLS training are an advantage
Operations Customer Service Representative
Responsibilities:
Client Support & Communication: Mainly responsible in attending to and resolving customer requests, queries, and concerns
Forwards and escalates inquiries to relevant individuals and departments
Contacts customers to give them accurate feedback on the progress of their inquiries and appointments
Updates customer information as required and maintains confidentiality of obtained data
Performs other duties as the need arises.
Requirements:
Graduate of any Four (4) year course
Preferably with two (2) years working experience on Customer Service (non-BPO experience is accepted)
Preferably with background in basic knowledge in health sciences, medical technology, clinical chemistry, and laboratory science
Amenable with Remote Work and Early Morning Shift (starts at 6am)